Last updated on Aug 4th 2023
To submit a refund request, please reach us via our Contact page.
An ebook you purchase from TheWinningLeap.com is eligible for return if we receive your request within 3 days of the date of purchase, and you have read less than 10 per cent of the book. We will process a full refund to the medium you paid for the eBook within 30 days of receiving the refund request.
These rules are really only designed to prevent abuse, which sometimes happens. We are reasonable, and are keen to help reasonable people who act reasonably.
We monitor returns and refund requests in order to prevent abuse. The ability to buy more ebooks from TheWinningLeap.com will be withdrawn if, in our sole judgment, we have reasonable grounds to believe the user is abusing the system.
When we process a refund for an ebook, we’ll disable your access to the ebook (delete it from your online bookshelf).
If an ebook becomes corrupted or requires replacement during the normal course of use, you can re-download again from TheWinningLeap.com.
If you find it difficult to download, then email us your payment receipt on email@example.com along with a request to send you a copy of the book, and we will process your request ASAP.